Quality Assurance
Our success at Professional Maintenance of Michigan, Inc. is built upon our quality control that utilizes several layers of quality checks. Supervisors are directly involved with each cleaning program, and job inspections are conducted at multiple levels beginning with the custodial staff that is required to inspect their own work.
In addition, the following quality controls are applied:
Online program that handles internal and external communications for your company. Our communication program directs messages and instantly notifies clients and employees.
An integrated information system that helps manage work orders, periodic tasks and quality inspections.
Building Supervisor nightly inspections
Weekly inspections by Service Managers
Monthly Quality Assurance inspections by Quality Assurance Manager
Random unscheduled inspections by Operations Manager
- Monthly Building and Tenant visits by Q.A. Manager