Frequently Asked Questions:
1. Does Professional Maintenance of Michigan, Inc. do employee background checks?
Every potential employee has a criminal background check and past employment record reviewed.
2. What is the average length of service for a Professional Maintenance of Michigan employee?
The average employment with Professional Maintenance of Michigan, Inc. is two years, although we have employees that have been with us for as many as 27 years.
3. What geographic area does Professional Maintenance of Michigan, Inc. cover?
As our name implies, Professional Maintenance of Michigan covers all of Michigan, with our home base being in Grand Rapids. Our affiliate companies cover most of the Midwest and Eastern United States.
4. Do you hire locally?
Yes, in fact we make it our goal to hire employees as close to their worksite as possible. By doing this we are able reduce the employee's transportation cost and limit turnover.
5. Will I have the same cleaner? Yes, we assign the same cleaner to a client's account. We find that our cleaners take ownership of their accounts and they feel a sense of pride in how the location looks. The clients have an opportunity to get to know their cleaners, which helps build trust and improves communication. We also have employees that are trained as substitutes in the event that the regular employee must be absent.
6. With the changes in the world today, what does Professional Maintenance of Michigan, Inc. do to keep up to date with their customer's needs?
Consultants come on a monthly basis from the Professional Maintenance USA home office at which time they share their experiences and knowledge from other Professional Maintenance companies.
We also keep current on changes in the industry by reading current professional cleaning periodicals and continuing our association with: The Grand Rapids Area Chamber of Commerce, the U.S. Green Building Council, the Building Owner and Managers Association International, and the Building Services Contractors Association International.
The Professional Maintenance of Michigan, Inc. management staff also attends seminars on topics such as infection control, green cleaning, and new products and equipment. We receive daily updates, along with the latest in cleaning advancements, from "Cleaning Management's e-News Daily" and "Destination Green." 7. What will the cleaning service cost?
We custom design each cleaning program for every client. We believe no two cleaning projects are exactly the same. Your cleaning program is tailored to suit your individual requirements and budget. Only by assessing your unique needs are we able to provide you with an accurate cost. Professional Maintenance of Michigan is happy to provide you with a free quote after establishing your needs.